Business Overview

Overview

Trifork is a next-gen IT and business service provider that strives to be at the forefront of technological innovation. We inspire and teach customers and colleagues about new technological possibilities, build innovative software solutions and operate and maintain these for our customers. Since our inception in 1996, we have been motivated by pushing the boundaries of how new technologies and methods can be discovered, applied and developed into novel solutions that can enable our customers to become industry leaders. 

We aspire to maintain a position on the top of the “technology wave” in the IT service sector by continuously challenging the status quo for our customers. We have just over 800 employees across 25 offices in Denmark, Berlin, Zürich, Amsterdam, Eindhoven, London, Stockholm, Krakow, Budapest, Barcelona, Palma, Chicago and San Francisco.

Trifork’s ability to stay at the forefront of technology and to challenge status quo for customers is captured by our distinct go-to-market model and very special model for R&D.

This is organized into two segments, Trifork and Trifork Labs.

In the Trifork segment, our go-to-market model consists of three interrelated sub-segments: Inspire, where we discover technology new ideas and trends and share knowledge of these and inspire customers through Design Thinking workshops. Build, where we create prototypes of customer products and develop the software. Run, where we provide cloud operations, managed services and continuous development support for the customer products we develop.

In the Trifork Labs segment, we found, co-found or invest at a very early phase in new startups as a part of our overall research and development strategy. We want to be close to technology inventors and bring this knowledge to use in the development of solutions for customers in the Trifork segment. We focus on investments in:

  • software product companies that invent new technology
  • companies building technology that can be a business driver for Trifork
  • companies that can be a strategic
    partner

Competitive strenghts

  1. Positioned in attractive next-gen segment of growing IT market, driven by digital transformation

    While many traditional IT players service the declining legacy IT market, we are entirely focused on the fast-growing, next-gen technology market, which represents the architecture of information and communication technology based on the newest and most modern technologies.

    The high growth in the next-gen technology market is driven primarily by the growing demand for digital transformation and high-value added services.

    We approach customers in this market with our full circle go-to-market model of “Inspire-Build-Run”.

  2. Full circle go-to-market model of “Inspire-Build-Run”

    Our go-to-market model that consists of three interrelated segments “Inspire”, “Build” and “Run” is at the core of Trifork’s success and enables us to continuously explore, learn and deliver next-gen solutions to our customers, alongside their digitalization journeys. The go-to-market model mimics what we believe to be a natural flow for successful modern software development and aligns with our ambition of having all software development revolve around the customers’ need for digitalization, using next-gen solutions.

     

  3. Established innovation company with next-gen capabilities

    Within the next-gen IT market, we focus on a specific range of quickly growing market segments through six different business areas in our core geographies (Denmark, Netherlands, UK and Switzerland). The six business areas consist of three verticals (FinTech, Digital Health and Smart Building) where we have deep domain knowledge and three horizontals (Smart Enterprise, Cyber Protection and Cloud Operation) where the services are the foundation of the verticals or are delivered as unique services to our customers.

  4. Growth driven by repeat stacked business with blue-chip and other customers

    We have long-standing relationships with a diverse base of blue-chip customers across all our vertical and horizontal business areas within both the private and public sectors. In both sectors, customers continuously entrust us to solve complex operational challenges. We strive to accompany customers throughout the entire lifecycle of their solution and constantly keep the customer-developed products agile and up-to-date. As part of this go-to-market model, we can develop various stacked solutions for the same customer. This creates a stable base of repeat stacked business and also recurring revenue through long-term support contracts, licenses and/or cloud operations operated by Trifork.

  5. Cutting edge R&D capabilities fueled by venture financed Trifork Labs

    Trifork Labs leads our venture-financed R&D activities. Trifork has been active in founding, co-founding and investing in tech startups that develop innovative software solutions, for more than 20 years and currently holds stakes in 20 different startups.

    In the process of working with startup companies, we gain valuable know-how from their technological development and become familiar with emerging disruptive technologies at an early stage. Trifork Labs investments are focused on three investment criteria. First, the target must be a software product company that invents new technology. Second, the investment should build technology to support our go-to-market model. Finally, investments are evaluated based on their potential to become a strategic partner to Trifork with potential synergies that can be expected from the investment. Trifork’s main focus in these investments is to support the R&D.

  6. Established track record of growth and profitability

    Since 2007, Trifork has shown a solid track record of growth with a revenue CAGR of 23%. The growth has been continuously supported by strategic acquisitions.

    In the same period, there has not been a single year without profit and in the recent years profit has increased every year.

  7. Self-managed Teal organisation ensures motivation, entrepreneurial culture and agile delivery model

    Trifork has developed an organizational model that is based on a group of individual and largely autonomous business units that share a joint corporate DNA, culture and philosophy. This organizational model, which has been integral to Trifork’s business, is known as a Teal organizational model and enables us to adapt & achieve scale and encourages entrepreneurial spirit, motivation, innovation, collaboration and talent attraction and retention.